We Build and Run Your Operations
Operational execution that keeps your business clean.
We stabilize operations with process, automation, and reliable back-office support—so leadership can focus on growth and partnerships.
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Costs savings
the problem
Unreliable IT. Team stretched thin. Inefficient processes. Supply chain bottlenecks.
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Cost Savings – Colombia-based teams delivering major savings without sacrificing quality.
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Countries – Global clients, and sourcing relationships across international markets.
Three vendors who don’t talk to each other.
You need integrated operations, not more silos.
OUR THREE PILLARS
Flexible approach designed for every business
TECHNOLOGY SOLUTIONS
Act as your IT department or augment your team.
- Managed IT (24/7 support, monitoring)
- Infrastructure (cloud, network, cybersecurity)
- Custom software development & automation
- Enterprise collaboration & manufacturing IT
TEAM AUGMENTATION
Scale without the hiring headache.
- Colombia-based teams: 40-70% cost savings
- Customer experience & support
- Development & technical teams
- Marketing operations
- Back-office & administrative
OPERATIONS CONSULTING
Optimize for efficiency and scale.
- Supply chain optimization
- Strategic sourcing & procurement
- Business process transformation
- Performance metrics & KPIs
Everything required to launch, track, and optimize pipeline.
What you actually get
Weekly operating cadence
Structured weekly rhythm with priorities, metrics, and accountability
SOP library and playbooks
Documented processes your team can follow and scale
Role clarity + handoff maps
Clear ownership, responsibilities, and clean task transitions
Automation roadmap (quick wins first)
Automation roadmap (quick wins first)
Prioritized automations delivering immediate efficiency gains
Issue tracking + resolution SLA
Tracked issues with defined ownership and resolution timelines
One integrated system for operations
Built to be reliable, secure, and accountable
WHY RFG OPERATIONS
Built by operators to run real businesses, not consultants selling disconnected operational solutions.
Most companies hire an IT company, BPO, and consultant separately. We handle all three as one system.
HQ in Canada, operations in Colombia, serving worldwide.
We run our own brands on this system.
Operations + marketing + sourcing—all under one roof.
get in touch
Ready to Build Operations That Scale?
